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+++ PLEASE NOTE: It is no longer possible to register for the degree program because the GGS will be transferred to the new TUM Campus Heilbronn until 2021. Further information +++

M.Sc. in Management – Service Management

You have completed your bachelor's in business, or you're about to, and you're wondering what your next step will be.

You know for sure that you want to apply what you've learned in a meaningful management role. You would also appreciate the chance to build and deepen your professional knowledge while adding a master's degree to your credentials. If this description fits you, and if you have questions about modern service industry management, and if you already work in one of these fields or you're about to, then our programme will appeal to you.


Structure of the Programme

In this innovative curriculum, General Management modules alternate with specialization modules in Service Management. After receiving a foundation in economics and law, you go on the the module "Law in Service Management" to deepen your knowledge. By interconnecting General Management and specialized know-how, we promote the transfer of learning substantially.

Our part-time Master's in Sercive Management allows you to combine job and degree studies optimally. The programme takes 24 months, of which you have a total of four months' time to complete your master's thesis. Your courses take place on 18 weekends, with five one-week residencies. The modules are listed in the Overview. For a more exact idea of the on-campus dates, please consult our Lecture Schedule.

During the Introductory Workshop for the M.Sc. in Management, the characteristics of successful and responsibility-oriented leaders will be analyzed and compared with your own personality profile. With this background, you will set your development goals. At the halfway point, you will evaluate where you stand. During the Final Workshop, you will reflect on the progress you have made in your own personal development.


Student Profile

Who are our students? Here are some statistics about the student profiles in previous years:


The M.Sc. in Management – Service Management has many reasons to commend it. Here's an overview of the four most important advantages:

  • Directly after your bachelor's degree: You can begin the master's in Service Management immediately after receiving your bachelor's, without work experience. That way you don't lose any time on your way to becoming an expert in Service Management.

  • State-of-the-art knowledge: Our specialists provide you with the latest knowledge from business practice. Our instructors are not only teachers; they also distinguish themselves through research activities. The latest trends and research results from Service Management flow directly into their instruction.

  • Leadership Development: Through targeted workshops, we support you to be ready for leadership responsibility in Service Management and we're with you step by step as you develop your leadership skills.

  • Excellent preparation for pursuing a doctorate: The academic rigor of the M.Sc. in Management is optimal preparation for undertaking a doctoral degree.

You can read more good reasons for the GGS Logistics degree here.


Fibaa Akkreditierung

The M.Sc. in Management - Service Management is FIBAA-accredited at 90 ECTS.

FIBAA is an internationally-oriented European accreditation agency promoting quality assurance and quality development in higher education. The agency focuses on educational programmes in economics, law, and the social sciences. FIBAA awards its seal of quality to high-quality educational programmes and institutions.

FIBAA accreditation assures that our part-time M.Sc. in Service Management will fulfill your requirements and that you will receive a degree that meets the highest established standards for quality.

Master of Science in Service Management: Overview

Degree Master of Science (M.Sc.)
Target group Graduates with bachelor's degrees in business, economics, industrial engineering, business information systems, or similar
Duration 24 months incl. Master's Thesis
Tuition Tuition for the full programme: 18,000 EUR. Because of the scholarship of the Dieter Schwarz Foundation student payment for the full programme is 9,000 EUR.
Faculty Faculty from GGS and from international business schools
ECTS-Credits 90
Language German, max. 15 % Englisch
Accreditation FIBAA